James Gardner was Chief Technology Officer at the UK's Department for Work and Pensions,[1] and was previously an employee at Lloyds Banking Group where he was Head of Innovation [2]. In 2011 he joined innovation management company Spigit, where he is now General Manager responsible for operations outside North America[3]
During his time at Lloyds, Gardner wrote a candid blog about the banking industry, focusing on innovation and technology in the industry. He continued to write in a similar vein from within the public sector.[4][5] Post-humorously, in March 2010, he was cited as the most social media connected financial services executive in the United Kingdom, some 9 months after he had left the banking industry.[6]
In 2008 Gardner signed a deal with John Wiley and Sons to write a book on banking innovation [7] which included case studies from his former employer and other global banks. It includes detailed material on the bank's innovation prediction market, which attracted interest from the trade press[8][9]
In his more recent writing, Gardner has suggested that current managers in technological disciplines are out of touch and will shortly be replaced by Generation Y leaders with much broader experience.[10]
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